Shipping policy

Payment and shipping

The following conditions apply:

Shipping conditions

The goods are delivered worldwide. Unfortunately, shipping to all countries is not always possible. If your shipping country is affected, please contact us by email and we will try to find a solution.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): 

We charge shipping costs on the basis of the shipping weight: From an order value of 100,00 € onwards, we deliver shipments free of cost.


Goods value Shipping costs including VAT
up to 100 Euros €4.90
from 100 Euros free shipping


Deliveries to EU countries:
(inclusive of legally applicable VAT)

We charge shipping costs for deliveries to foreign countries on the basis of the shipping weight:

Product weight Shipping costs including 19% VAT (VAT varies according to delivery country)
≤400g €8.75
≤900g €13.50
≤2.5kg €16.00
≤7.8kg €35.00


Deliveries to foreign non EU-countries:

We charge shipping costs for deliveries to foreign countries on the basis of the shipping weight. Estimated shipping cost will be shown in cart after choosing your delivery country.

Provision of digital content:

Digital content (data created and delivered in digital form) is not subject to shipping charges.
Digital content is provided to you in your customer account. 
The provision takes place within 24 hours after conclusion of the contract (in case of agreed prepayment after the time of your payment instruction).
You will also be informed about the provision by e-mail.

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 - 5 working days, for deliveries abroad within 10-15 working days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Accepted Payment options

-  Prepayment via transfer
Payment via credit card
Payment via Sofortüberweisung [immediate transfer]
-  Payment via Apple Pay

via PayPal Checkout:
Payment via PayPal
Payment via PayPal Express
-  Payment via credit card

via PayPal:
-  Payment via PayPal
-  Payment via PayPal Express
-  Payment via credit card

Further details on payment

If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.

In case of questions, please contact us at the contact details mentioned in the Legal Notice.