Banner Image

Frequently Asked Questions

Maybe some of your questions have already been answered here. If you want to know more, please send us an email to hello@walkcollection.com or use the contact form below.

We know that it can sometimes be difficult to get hold of larger quantities of yarn for a specific project. For this we offer custom-dye-orders of 4+ skeins of the same colour and base, which take about 3-4 weeks until ready for shipment.

You can find the corresponding listing here: custom dye order

Yes, all our Merino fibres come from farms in South America, Europe or South Africa, where no mulesing is practiced.

Orders placed on the same day (or within the same weekend) by the same person are automatically combined by us, and we will refund any excess shipping costs on the following business day.

For Wool, Silk & Co.:

For our animal fibre yarns, we use high-quality, environmentally friendly acid dyes specially developed for protein fibres like wool and silk. They provide intense colours, good durability, and are gentler on both the environment and the fibres. We also make sure to keep the dyeing process as eco-friendly as possible, with low water and energy consumption.

For our plant-based yarns:

We use high-quality reactive dyes that are free of heavy metals and do not contain any prohibited chemicals. These dyes bond well to the fibres, resulting in less excess dye ending up in the wastewater. Additionally, we avoid toxic mordants and also focus on making the dyeing process as environmentally friendly as possible.

Superwash only means that the fibres wont´t felt if treated with heat and rapid movement, i.e. machine washing. With hand-dyed yarn we always suggest hand washing in cold water with a mild detergent. It is much kinder to the fibre and the dyes than machine washing and will keep your projects looking and feeling beautiful for a long time.

We only purchase yarns and fibres from suppliers that work closely with the spinning mills who make sure that the fibres are from farms that only use farming practices that meet our standard.
We are especially lucky to source some of our yarn bases directly from the spinning mills, where everything is handled locally which ensures that only wool from local farms is used where the animals are appropriately kept and treated well.

We ship to non-EU countries net of German VAT. Your local customs office will handle the import. Duties, import VAT, and any other applicable fees will be charged to you directly by customs.

Duties are based on the country of origin of the yarn, which is listed on each product page.

Our plant-based yarns do not contain any animal-derived ingredients and are therefore essentially vegan.

However, we cannot fully guarantee that no animal testing was involved at any stage in the production of certain dyes.

For this reason, we choose not to label them as “vegan.”

If you have any further questions, please write to us.

Contact form