FAQ

This section lists important information and frequently asked questions that you may be interested in. If you want to know more please send us an email to [email protected]

Do you take custom orders?

We know that it is sometimes difficult to get hold of sweater quanities if you have a certain project in mind, so we offer custom orders for you. These apply for 3 or more skeins in the same colour and quality and will take about 3-4 weeks until it is ready to ship to your place. If you are interested please send us an email to [email protected]om.

Is your Merino yarn mulesing free?

Yes, our Merino yarns come from South Africa and South America where no mulesing is used.

How do you handle multiple purchases?

Orders placed on the same day (or weekend) will be combined by us and overpaid shipping costs will be refunded the next working day.

Which dyes do you use?

We use low impact acid dyes (without heavy metals) for our hand-dyed yarns and only food grade acids for fixing the dye. When dyeing animal fibres the dye baths are usually fully exhausted so that no dye pigments are wasted or released into the environment.